Online Instruction Facilitator Information

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Lindamood-Bell

Online instruction takes place through Online Lindamood-Bell videoconferencing meetings hosted by Lindamood-Bell.  A facilitator must be identified for the student.  The facilitator must be available to assist with logging-in to the Online Lindamood-Bell meeting, troubleshoot technical problems, and receive emails from us containing assignments and the Online Lindamood-Bell log-in information for the online session.


To ensure connectivity, the student or student's facilitator must log-in to the scheduled Online Lindamood-Bell meeting room 15 minutes prior to the start of the day's sessions.  If any technical issues have not been resolved by the session start time, the session will be cancelled.  Once the session begins, it will not be cancelled in the event of technical difficulties.


Once a location and computer set-up is qualified for online instruction, the set-up must remain consistent throughout instruction. Changing the qualified set-up may cause network issues and can result in a poor connection. Credits for technical problems will not be issued.


If sessions are cancelled regularly due to technical issues, instruction may need to be suspended until a suitable connection can be arranged. In the event that an alternative video conferencing platform is requested and approved, an addendum will need to be signed.


Facilitator Information




Some networks will require our IT department to work with the network administrator to navigate network firewalls.

USB

Image of USB port on laptop

Testing your system step 2 of 5

  1. Make sure you are on the specific network you intend to test.
  2. Go to the FREE Speed Test website and your test will begin running automatically. 
  3. Record the results below.
Speedtest results

Must be at least 2 Mbps

Must be at least 2 Mbps

Must be less than 100 ms

Testing your system step 3 of 5

3. Open the latest version of Google Chrome and go to https://tokbox.com/developer/tools/precall/
    • Click "Run Test"
    • When prompted, allow use of your camera and audio hardware. In order to get results, this test will last for 30 seconds.
Precall Tesk
Hardware and Software Check

Hardware pass example
Incompatible Hardware

Testing your system step 4 of 5

Opentok Connectivity

Good Video Example

Testing your system step 5 of 5

At the bottom of the screen should be a blue link that says "Save this data as simple text."  Please click it and copy the text.  Next please paste that text below.
Precall Results Summary
Precall Results Summary